Last week, the California Supreme Court made a significant ruling in Naranjo v. Spectrum Security Services, Inc., stating that “an employer’s objectively reasonable, good faith belief that it has provided employees with adequate wage statements precludes an award of penalties under section 226.” This decision is crucial for employers and legal professionals to understand and apply in their practices.
This ruling brings a sense of relief for employers. The Court’s analysis in the above decision suggests that an employer’s reasonable and good faith belief in its compliance with the Labor Code could potentially prevent an award of civil penalties under PAGA. This interpretation could significantly reduce the risk of penalties for employers.
This is the second time the Naranjo case has come before the California Supreme Court. The first instance dealt with the issue of pay for missed breaks, where the Court ruled that the premium penalty was considered wages and had to be reported on the itemized statements. This context is important to fully grasp the implications of the recent decision.
Of note, the case was then remanded to the Court of Appeal to address the employer’s further arguments that (1) Naranjo was not entitled to recover statutory penalties for wage statement violations because Spectrum’s violations were not “knowing and intentional” (Lab. Code, § 226(e)), and (2) Naranjo was not entitled to recover waiting time penalties for Spectrum’s late payment of final wages because it did not act “willfully” (Lab. Code, § 203).
The Court of Appeal decided that Spectrum was not liable for failing to pay break premium wages timely because the failure was not “willful.” The Court of Appeal found substantial evidence supporting the conclusion that Spectrum had a good faith basis for believing it was not liable. It also found that the Section 203 “willfulness” requirement and the Section 226 “knowing and intentional” requirement are substantially identical, so the same finding of good faith precluded an award of penalties under Section 203 precluded an award of penalties under Section 226. The California Supreme Court then granted Naranjo’s petition for review.
The California Supreme Court unanimously agreed that an employer that believes reasonably and in good faith albeit mistakenly, that it provided compliant wage statements does not fail to comply with those requirements “knowingly and intentionally” and is not liable for an award of penalties under section 226.
Under section 226(e), knowing and intentional wage statement violations give rise to a claim for penalties of up to four thousand dollars ($4,000), along with the plaintiff’s costs and reasonable attorney’s fees. California employers have become accustomed to wage and hour litigation involving “derivative” wage statement claims that are predicated on a separate Labor Code violation. For example, many lawsuits claim employees were required to work off the clock during meal breaks—i.e., the employer failed to rerecord and compensate for all hours worked—and thus, the employees’ wage statements failed to show all hours worked and earned wages accurately.
The Naranjo decision significantly reduces potential liability arising from technical and “one-off” Labor Code violations for employers who made reasonable and good faith efforts to comply with the Labor Code and who believe they are complying with the law. In similar lawsuits, plaintiffs often claim that the alleged wage statement violations and waiting time penalties alone give rise to at least $8,000 per employee.
Employers acting in good faith can now remove that arbitrary assessment of potential liability from their calculus when determining how to defend and/or resolve lawsuits.
The Supreme Court’s analysis in Naranjo offers some hope for good faith employers suffering from PAGA claims. PAGA allows “aggrieved employees” to file a civil action in which they represent the State’s labor law enforcement agencies, wherein they allege any number of Labor Code violations against themselves and other current or former employees, and from which they may recover a civil penalty—typically $100—for each Labor Code violation against each employee.
The potential penalties stack up and continue to accrue during the litigation, which is difficult and costly to defend. As a result, most employers are forced to settle PAGA cases—the cost of defense coupled with the threat of potential civil penalty liability and the plaintiff’s attorney fees collectively is very expensive.
Although the Naranjo decision expressly establishes a “good faith” defense against claims for statutory penalties under section 226, the Supreme Court’s analysis indicates that employers acting in good faith are also not liable for civil penalties under PAGA. For example, the Court explained that, as a general rule, “courts refuse to impose civil penalties against a party who acted with a good faith and reasonable belief in the legality of his or her actions.” And that if employees are “fully compensated, penalties will generally not be imposed unless there has been a grossly negligent, willful or fraudulent breach of a duty.” Further, the Court explained “civil penalties are frequently aimed at some positive element of conscious wrongdoing or bad faith.” The Court acknowledged that civil penalties are meant to “deter and punish.” Thus, employers “who proceed on a reasonable, good faith belief that they have conformed their conduct to the law’s requirements do not need to be deterred from repeating their mistake, nor do they reflect the sort of disregard of the requirements of the law and respect for others’ rights that penalty provisions are frequently designed to punish.”
The Court’s discussion on the good faith defense does not distinguish between civil and statutory penalties. The Court gave no indication that its analysis or the “good faith” defense should be limited to claims for statutory penalties. The Court noted that its discussion is not intended to upset settled interpretations of criminal provisions and “concerns only the availability of civil penalties in the Labor Code.”
This gives hope for employers who have and continue to invest in their Labor Code compliance efforts and thus have a reasonable and good faith belief that they are in compliance. Those efforts and a valid and enforceable arbitration agreement that precludes class and collective action claims are the best lines of defense for California employers. And we may soon find that those compliance efforts, even imperfectly, will help to prevent liability under PAGA.