What to do When an Employee Refuses to Sign a Warning!

February 12, 2018

The one consistent question that comes up when we conduct “Documentation” trainings is “What if the person refuses to sign?” Let’s keep it real for a moment. You cannot force anyone to sign anything. Having stated that let’s look at some techniques that might help.

The hardest part is getting managers and supervisors to actually write someone up. Understand something. If you do not and a wrongful termination lawsuit is filed, how are you going to prove the termination was justified? It is as simple as that.

Moving forward you have an employee that is either not performing or has violated company policy. The next step after any verbal warning is to move toward a written warning. You have completed the form, presented it to the employee, and now it is time for that signature but hold on, he is refusing to sign it. Don’t panic. Employees often refuse to sign disciplinary actions, but they are more likely to sign if the notices are presented and worded in the right way. You want their signature as proof that they received the discipline for their behavior. There are other ways to prove he “saw it” although he refused to sign.

Ask the employee if he would like to write a rebuttal to whatever is written on the action form. If he says “yes” then let him write it out. Do not take offense to whatever he writes. Remember, the objective is to prove he read it, not that he agrees with it. If the employee still does not want to do anything then have a witness acknowledge that he saw the disciplinary action form being presented and the employee refused to sign.

Keep in mind, employees are more likely to sign disciplinary notices that clarify right above the signature line that they may disagree with the warning and, by signing, they are acknowledging only that they received and reviewed the documents.

Another well-known technique is to having wording to the effect that they understand, “My signature here indicates ONLY that I have had the opportunity to read this report. It does NOT indicate my agreement with the contents” and then have a signature line below it. If there is a comments box, include another signature line below it.  

If all else fails you can also have them write on the form that they refuse to sign it. Believe it or not in my experience they will do that nine times out of ten! If they do, have them initial it (they often think an initial is different than a signature) and date it.

Never fire an employee for refusing to sign. Consider this. After the meeting send an email recapping the meeting and that you respect their right not to want to sign. When they reply back what do you have, an acknowledgement by them that they saw the document. That’s all you want. Don’t let your emotions take over for the refusal.

Good luck! Any questions call me.

 

 

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Employees Stealing Documents to use Against YOU!

February 5, 2018

All too often we get calls regarding employees stealing (or possibly stealing) documents they intend to use against you in whatever possible case they think they might have. It’s a situation that is now playing out all too often. Because of the ease of technology, these individuals can email documents to a personal email address, or drag them into a personal Dropbox, or copy them to a stick drive. Sometimes an employer may believe that the individual is starting up a business to compete against the employer or going to work for a competitor. But might there be something else going on? What if, instead of competing against you, the employee is preparing to go to battle against you in a discrimination lawsuit? Does an employee have a right to copy your documents to prepare a discrimination lawsuit? Believe it or not the answer is not that simple. It depends! In examining the issue, courts balance an employer’s legitimate and substantial interest in keeping its personnel records and agency documents confidential against the employee’s alleged need for surreptitious copying and dissemination of the documents.

In balancing these two competing interests, courts generally apply the following six factors to determine whether the surreptitious copying qualifies as legitimate protected activity or illegal misappropriation.

  1. How did the employee obtain the documents?
    • Was it accidental or in the course of their job duties?
    • Or did they rummage through files or snoop around offices for documents?
  2. To whom did the employee produce the documents?
    • To their attorney?
    • Or to coworkers?
  3. How strong is the employer’s interest in keeping the documents confidential?
    • Do they contain trade secrets, or other confidential information, or suchthings as social security numbers or medical information?
    • Or do they contain non-confidential information?
  4. How did the employer discover the misappropriation?
    • Did the employee volunteer the information as part of the lawsuit?
    • Or did the employer discover it on its own?
  5. Did the employee violate a company policy by taking the documents?
    • What do the employer’s privacy and confidentiality policies say?
  6. Does the employee have an ability to preserve the evidence in a manner other than copying the documents?
    • Can the employee merely describe the content of the documents to his or her attorney?

So, the question then becomes, if you catch the employee red-handed with the documents, what should you do? Often, it’s fire now/ask question later. And courts generally support this plan of attack. For example, in O’Day v. McDonnell Douglas Helicopter Co., the 9th Circuit held that an employee actions in rifling through his boss’s desk the evening after being denied a promotion was not protected, even though he claims to have been looking for evidence of age discrimination.

In balancing an employer’s interest in maintaining a “harmonious and efficient” workplace with the protections of the anti-discrimination laws, we are loathe to provide employees an incentive to rifle through confidential files looking for evidence that might come in handy in later litigation. The Courts will protect reasonable attempts to contest an employer’s discriminatory practices however, it is not an insurance policy, a license to flaunt company rules or an invitation to dishonest behavior.

The 6th Circuit reached a similar conclusion in Niswander v. Cincinnati Ins. Co. This is not to say that every instance of an employee copying confidential or other company documents to preserve potential evidence of discrimination is not protected. But it does mean that employees climb a steep hill in making this claim, especially when there are other more legitimate ways to achieve the same goal (retaining counsel, who send a preservation letter to the employer). So what should you do if you catch an employee copying documents? Always seek to get advice on such matters. Don’t try to figure it out yourself. Then, based on O’Day, Niswander, and other cases, rest comfortably that courts generally disfavor self-help, and, unless there is something inherently protected in the act of copying itself (only documents relating to alleged discrimination are copied, documents are emailed by the employee directly to counsel, are they snooping or sending documents they already have), then you are probably (but not certainly) protected in terminating the thieving employee. Misappropriation of company property is usually (or should be) in your company handbook. Use it!